Return & Refund Policy

1. Return Eligibility

You may request a return if:

• The item is unused, unworn, and in its original condition
• All original tags and packaging are intact
• The return request is made within 7 days of delivery

We reserve the right to reject returns that do not meet these conditions.

2. Non-Returnable Items

• Products purchased on clearance or sale
• Gift cards or promotional items
• Items that show signs of use, damage, or alteration

3. Return Process

1. Contact us at support@hankaar.com with your order details
2. Our team will review your request and provide return instructions
3. Securely pack the item and ship it to the provided address

4. Refund Policy

• Once we receive and inspect the returned item, we will notify you of the approval status
• If approved, the refund will be processed within 5–7 business days
• Refunds will be issued to the original payment method

5. Exchange Policy

• Size-related issues
• Defective or damaged products

Exchange requests must be made within 7 days of delivery.

6. Damaged or Incorrect Items

• Contact us within 48 hours of delivery
• Provide clear photos of the product
• We will arrange a replacement or full refund at no extra cost

7. Shipping Costs

• Return shipping charges may be borne by the customer unless the item is defective or incorrect
• Original shipping charges (if any) are non-refundable

8. Late or Missing Refunds

• Check your bank account again
• Contact your payment provider
• If the issue persists, contact us at support@hankaar.com

9. Contact Us

Email: support@hankaar.in
Phone: +91-8885582000
Address: DAXAN ENTERPRISE B4/545, Keharwali, Near Friends Palace, DASUYA, Distt – Hoshiarpur, Punjab (144205)